How can IT leaders meet the challenge when enterprise teams “go rogue” and implement new services and products without IT buy-in?
There are lots of challenges keen on leading an IT organization within the era of Bring Your individual Everything (BYOE), but there also are a lot of opportunities.
That message became clear on the InformationWeek Conference in Las Vegas March 31 through April 1.
Executive presentations and panel session discussions here covered the whole gamut of BYOE possibilities, including Bring Your individual Device, Bring Your personal Cloud, or even Bring Your individual Infrastructure.
During a panel session on April 1, IT leaders from Dish Network, Coca-Cola Bottling Co. Consolidated, and H.D. Smith shared their experiences in facing parts of the business which have “gone rogue” by circumventing IT when implementing services.
Rob Dravenstott, VP of IT application development and testing with Dish Network, shared the tale of a “shadow IT” project that helped change how it operates at Dish Network. In line with Dravenstott, a team in marketing used a company card to join infrastructure-as-a-service, and stood up a server to attend to some marketing functions. All this was kept away from IT’s knowledge.
Dravenstott noted that, fortunately, the shadow IT project was not used for a core element of the selling infrastructure and didn’t have access to customer data because, eventually, it ended up getting hacked.
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